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Playgroup Policies
  • You may not drop off your child prior to 8:20am. Drop off runs from 8:30-9:00am.
  • You must sign child in at the desk.
  • For parents with children at BOTH LOCATIONS ONLY, there will be a 15 minute grace period added to your pick up time.
  • Late pickup policy: Any child being picked up after hours will be charged $1.00 per minute late. This fee will be payable, in cash, before the next day. No child will be admitted without payment.
  • Prescription medicines will not be given by staff. You may come to the session and dispense medications to your child. Epi pens are exempt from this rule. On Monday, please bring an epi pen labeled with your child's name on it. Our head counselors will store the pens in a cooler for the week and return the pen to you at the end of the session. The cooler travels with the head counselors on field trips. Our head counselors and at least 2 staff members on site are CPR certificated and trained in the proper use of epi pen administration.
  • No child is permitted to leave the group unless accompanied by a counselor. No child will be released to anyone unless that person is on the authorized pickup list you provide. There will be a sign in and out sheet.
  • We are not responsible for lost or stolen articles.
  • Families will be charged for any malicious damage done to town property or equipment.
  • Children are expected to cooperate with the counselors. Any child who is considered disruptive may be asked to leave after a conference with parents. We reserve the right to cancel enrollment, with no refunds, at any time due to disruptive behavior.
  • All children need to bring a lunch and drink and snack in a insulated bag or box.

Refund Policy
If you withdraw from a program at anytime prior to two weeks before the program start date, you will receive an account credit good towards other Parks and Recreation programs. Account credits do not expire. Account credit will not be issued if the cancellation takes places within two weeks of the program start date. Cancellations due to a medical emergency will have the option to receive an account credit or a refund at anytime with proper medical documentation. If a program is cancelled by Parks and Recreation, you will have the option to receive an account credit or a refund for that program.

5/4/20 Update
If a program is suspended due to a recommendation by the CDC or the State and local Dept. of Health, customers can elect to take a refund or a credit. Credits will have no expiration date and can be applied to any program and can be used for any member of your household.

If a customer has registered for a program and elects not to attend a program due to safety concerns regarding COVID 19, they will be offered the option of a program credit, or a full refund if requested prior to 2 weeks before the program's start date. This policy will remain in effect until December 31, 2020.

* Adjustments and discounts will be applied during checkout if applicable. *

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